Hot Air Balloon Dubai

As per the commercial standards at most 20 passengers including the pilot can fly at a single time in a hot air balloon Dubai.

Yes, pick up and drops are included in hot air balloon Dubai package. The tour starts when you get picked up directly from your hotel to be taken to the site of take-off. After the experience is complete and you have disembarked from the balloon, you are then dropped back to your respective hotel.

You can wear anything that makes you feel comfortable at the time of flying in the Dubai hot air balloon. If you are trying out this sport in the winter times then you can put on some warm winter clothes that will keep you protected from cold at higher altitudes. It is advised not to wear high heeled shoes and sandals. Wear apparel that will let you easily climb in and out of the basket of the hot air balloon.

• Sunscreen and sunglasses to protect your skin and eyes from the high temperature.
• Identity Card for the process of documentation.
• Camera to capture the enchanting beauty of the luxurious city from greater heights.
• Water Bottle to quench your thirst in the course of the flight.

• Guests must carry a valid ID proof or passport. Passengers without a valid ID will not be allowed to fly.
• The waiver form must be filled out and submitted online 24 hours before the flight. Please complete the wavier form and upload a copy of your passport in image format only.
• The guest’s valid WhatsApp number is mandatory for reservations, allowing us to communicate the pickup time and provide any updates regarding the tour.
• The Balloon Flights team will share the exact pickup time the day before the tour, between 7:00 PM and 8:30 PM.
• Be ready at the pickup location at least 10 minutes before the scheduled time, as any delay could result in the cancellation of the entire flight.
• The pick-up and drop-off times for shared transfers can be modified by 30 to 60 minutes, depending on traffic conditions and your location.
• Children under five years old and individuals over 80 years old will not be permitted to fly.
• The maximum weight limit is Max 119 kg. Guests exceeding this limit require pilot approval and will incur an extra charge.
• Pregnant ladies will not be allowed to fly.
• A 100% NO SHOW fee applies if a guest cancels the tour at the last moment. No alternate tour will be arranged, and no refund will be provided.
• All participants must be in good physical condition and able to climb in and out of the basket and bend in a brace position during landing. The company does not accept responsibility for any adverse health conditions, as guests participate at their own risk.
• Guests with disabilities, including mental health, emotional, and physical conditions, are not allowed to participate.
• Guests are not allowed to carry heavy luggage during the activity.
• Anyone under the influence of alcohol or any other drugs is strictly prohibited from flying.
• Comfortable, casual clothing is recommended for this activity. Be sure to avoid high heels and wear comfy shoes or boots instead.
• This activity is not recommended for individuals with heart conditions, serious knee problems, back issues, those who have undergone major surgery in the past six months, or anyone with a fear of heights.
• Balloon flights are subject to weather conditions. The pilot has full authority to decide whether to proceed with or cancel the flight, prioritizing guest safety and following flying guidelines. If the flight is canceled due to bad weather, guests will be offered the next available tour date or a full refund.

• If cancellation is made 30 days or more before the date of travel, 15.0% of total booking cost will be charged as cancellation fees.
• If cancellation is made between 15 days to 30 days before the date of travel, 25.0% of total booking cost will be charged as cancellation fees.
• If cancellation is made between 7 days to 15 days before the date of travel, 50.0% of total booking cost will be charged as cancellation fees.
• If cancellation is made within 7 days before the date of travel, total booking cost will be charged as cancellation fees.
• In the event of unforeseen weather conditions, union issues, government restrictions, or any other circumstances beyond human control, certain trips or activities may be cancelled. In such cases, alternate feasible options will be provided. However, a cash refund will not be available.